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There are 6 questions found in this category:

  1. Can I cascade or uplink two or more TU3-H4 together?
    Yes, you can connect or cascade more than one TU3-H4 together.
  2. I connect my USB device to the TU3-H4 USB 3.0 Hub but I am not getting USB 3.0 speeds. What should I do?
    Verify that you are using a certified USB 3.0 cable. To take advantage of SuperSpeed USB 3.0 your USB device must support SuperSpeed USB 3.0 specifications. ...
  3. After successful installation of the TU3-H4 I connected my external USB device to it but it doesn’t appear to work. What should I do?
    Verify that the external USB device works when you connect it directly to a USB port on your computer. If the external USB device came with a power adapter please ensure it is connected and the device is turned on. Ensure you have installed the correct driver for the external USB device. ...
  4. I have a USB 2.0/1.1 cable. Will it work with USB 3.0 devices?
    We would recommend using certified USB 3.0 cables for USB 3.0 devices to ensure SuperSpeed connectivity. ...
  5. Can I connect or disconnect the USB cable while the computer is on?
    Yes, USB is hot-pluggable. You can connect or disconnect the USB cable or any external USB device while the computer is on...
  6. Is the TU3-H4 backwards compatible with USB 2.0?
    Yes, the TU3-H4 is backwards compatible with previous USB standards.