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Most Popular FAQs

PoE

  1. What PoE standards are supported and should I be concerned about voltage?
    Product: TPE-TG262
  2. Which PoE standards are supported?
    Product: TPE-318GI (v1.0R)
  3. Which PoE standards are supported?
    Product: TPE-219GI
  4. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 2.5 Gbps?
    Product: TPE-TG327
  5. Which category of Ethernet cable should I use for 10GBASE-T performance?
    Product: TPE-319GI (v2.0R)
  6. Where would I find management login information for this switch?
    Product: TPE-TG262
  7. Why can I only get internet on one device with this switch?
    Product: TPE-TG327
  8. Which category of Ethernet cable should I use for 2.5GBASE-T performance?
    Product: TPE-3102WS

Industrial

  1. What makes this a hardened or industrial product?
    Product: TI-G160i-M
  2. How do I login to this switch to configure it?
    Product: TI-PG50 (V2)
  3. How should I configure the dip switches on the fiber converters?
    Product: TI-UF11SFP (V3)
  4. Can I share my Internet connection through the switch?
    Product: TI-ELC80 (v1.0R)
  5. Which category of Ethernet cable should I use for gigabit performance?
    Product: TI-GLC80 (V2)
  6. What is a hardened switch?
    Product: TI-PG541i
  7. What makes this a hardened or industrial product?
    Product: TI-IG90 (V2)
  8. What power supply is required for this product?
    Product: TI-PG50 (V2)
  9. How do I reset the switch to factory default settings?
    Product: TI-PG541i
  10. Why can I only get internet on one device with this switch?
    Product: TI-ELC80 (v2.0R)

Switch

  1. Does the TPE-BG380 support jumbo frames?
    Product: TPE-BG380 (v1.0R)
  2. Which category of Ethernet cable should I use for 10GBASE-T performance?
    Product: TEG-7124WS
  3. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 10 Gbps?
    Product: TEG-7124WS (v2.0R)
  4. Does the TEG-S50284 support jumbo frames?
    Product: TEG-S50284 (v1.0R)
  5. What category of cabling is required for the TEG-S327?
    Product: TEG-S327
  6. Why can I only get internet on one device with this switch?
    Product: TPE-BG380 (v1.0R)
  7. Where would I find management login information for this switch?
    Product: TEG-3102WS
  8. How do I login to this switch to configure it?
    Product: TI-GLC80 (v1.0R)
  9. What PoE standards are supported and should I be concerned about voltage?
    Product: TPE-BG380 (v1.0R)
  10. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 2.5 Gbps?
    Product: TEG-S708