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After successful installation of the TU3-H4 I connected my external USB device to it but it doesn’t appear to work.  What should I do? 
  FAQ ID: 2179 Product: TU3-H4Updated:9/21/2010 5:15:51 PM
 
 - Verify that the external USB device works when you connect it directly to a USB port on your computer.
 - If the external USB device came with a power adapter please ensure it is connected and the device is turned on.
 - Ensure you have installed the correct driver for the external USB device.
 
Related FAQs:
- Is the TU3-H4 backwards compatible with USB 2.0?
 - I connect my USB device to the TU3-H4 USB 3.0 Hub but I am not getting USB 3.0 speeds. What should I do?
 - Can I cascade or uplink two or more TU3-H4 together?
 - Can I connect or disconnect the USB cable while the computer is on?
 - I have a USB 2.0/1.1 cable. Will it work with USB 3.0 devices?
 
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