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Why are my mouse and keyboard not responding?
FAQ ID: 5053 Product: TK-407K (V2)Updated:9/26/2025 9:37:14 AM
The USB hub may be detected as an unknown device on your PC. Power cycle the KVM by disconnecting all sets of KVM cables at the KVM at the same time, then reconnect them. Make sure you provide ample time between Switching channels to allow your PC to detect the hardware properly.
Related FAQs:
- Can I turn off the ‘beep’ when switching from one computer to another?
- How do I get my mouse to respond after switching from one computer to another?
- If your mouse is not responding, not detected or there is a mouse error check the following:
- Does the TK-407K include KVM cables?
- Can I switch channels on the KVM with hotkeys?
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