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If your keyboard is not responding, not detected, or you receive a keyboard error, please check the following:
FAQ ID: 5039 Product: TK-407K (V2)Updated:9/26/2025 9:31:53 AM
  1. Make sure that your keyboard is properly connected to the computer and to the KVM Switch. Check that your keyboard is plugged into the PS/2 keyboard port and not the PS/2 mouse port.
  2. Connect your keyboard to the computer directly to verify that it is working.

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