Rebate Submission FAQs and Tips
Rebate Submission Tips
  1. Make Copies of Your Paperwork
    Make copies of your receipt, rebate form, UPC barcode, mailing envelope, and any other items that are needed for validation of your rebate. Keeping records of your submission will help with any inquiries you may have.

  2. Read Your TRENDnet Rebate Form Thoroughly
    Each TRENDnet rebate offer is unique, with different date ranges and postmark date requirements. The best way to make sure you get your rebate is to follow the directions carefully.

  3. Write in Capital Letters
    If your handwriting is difficult to read, it may be difficult to enter your information correctly. TRENDnet works hard to ensure timely processing of all claims. To ensure fast, accurate processing of your rebate, please print your name and address in ALL CAPITAL LETTERS.

  4. Save the Date
    Many TRENDnet rebates require you to postmark your submission within a set number of days from your date of purchase. If you miss this deadline, you will not be able to receive your rebate.
Frequently Asked Questions
  • Q. I looked up my status online and it says my submission is "invalid." What does this mean?

    A. If your rebate is invalid due to missing information such as the original UPC or other proof of purchase, you will receive a non-compliance notification in the mail that will explain the issue in detail and provide instructions on how the situation can be corrected.

  • Q. My rebate is now expired. If I send it in late, will I still receive the rebate?

    A. Rebates have specific terms that define the times during which they are valid. Unfortunately, if the postmark date has passed for your rebate, you will not be eligible for that rebate.

  • Q. How do I get a rebate form?

    A. TRENDnet retailers have Websites listing current rebates and offering downloadable forms. If you cannot locate a form on the retailer's site, call the store where you made your purchase and they will give you directions.

  • Q. What is meant by sending in the original UPC?

    A. This means you need to remove the universal product bar code from the TRENDnet product packaging and send it in with all other required documentation.
  • Q. I'm concerned about cutting my packaging apart.

    A. The UPC is not required for warranty purposes when doing an RMA (Return Merchandise Authorization) through TRENDnet. What is required for an RMA is a legible copy of the sales receipt. Please note that many stores offer a fifteen to thirty day return policy. You may need the packaging intact, including the original UPC, if you decide to return the product during the store’s allowed return policy time. Please confirm with the retailer from which you bought the product concerning their policy.

  • Q. Do I need to send the original receipt or a photocopy?

    A. You will need to review the terms and conditions on each rebate form to determine whether you need to send the original receipt.

  • Q. I lost my receipt. What can I do?

    A. Most stores can reprint a receipt for you, especially if you paid with a credit card and know the date of purchase.