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There are 6 questions found in this category:

  1. I have completed the utility installation but the utility does not open. What should I do?
    Make sure that your computer meets utility's the minimum requirements.Uninstall the utility and reinstall the utility.Restart your computer ...
  2. Can I connect a USB Hub to the print server to add additional USB devices?
    Yes you can, however please consider that most USB devices are powered by the USB port and some devices requires an optimal power source. Connecting a USB hub will degrade the power source and your device may not work properly....
  3. I cannot find my USB device connected to the print server. What should I do?
    Make sure that all drivers and software that is provided with your USB device is installed on your computer. Please note these drivers and software packages are required to be installed on computers that will be using the printer behind the print server.Verify that the USB device is properly working...
  4. I cannot print to my printer. What should I do?
    Make sure that all drivers and software that is provided with your printer is installed on your computer. Please note these drivers and software packages are required to be installed on computers that will be using the printer behind the print server.Verify that the printer is working.Power cycle th...
  5. The utility cannot find my print server. What should I do?
    Make sure your router and wireless network is properly working. Verify that your computer is properly connected to your network. Make sure that the print server is turned on and is connected to your network Close the utility and re-open it Disable any software firewalls to see if they are...
  6. What is the default username and password for the print server?
    The default username and password are both admin.