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There are 15 questions found in this category:

  1. Is the TEW-421PC/TEW-423PI Linux compatible?
    Linux is not a supported operating system. The following is the chipset for the TEW-421PC/TEW-423PI: RTL8185L. Check with the chipset manufacturer to see if Linux drivers are available....
  2. How do I use Windows to configure my wireless adapter?
    Make sure the Wireless zero configuration service is running. Click on Start then Run. Type in "services.msc", without the quotes and hit enter. This will open the services window. Double click on the Wireless zero configuration service. Make sure the Startup type is set to Automatic and cl...
  3. Why am I getting low signal strength?
    There are a number of factors that can impact the range of wireless devices. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of a wireless device. Position the wireless devices in a manner that will minimize the amount of obstructions between them. Buil...
  4. How do I configure encryption on my wireless adapter?
    Open the utility by double clicking on the icon at the bottom right hand side of the screen. XP Click on the "Advanced" tab. Then on the authentication tab set it to "WPA-PSK" to encrypt. Next select the "Configuration" tab. Next type in your passphrase and the encryption will now be set. ...
  5. How do I connect to my wireless network?
    Open the utility by double clicking on the icon at the bottom right hand side of the screen. XP: Click on "Site Survey" on the left hand side. Highlight your network and click connect. If you have encryption enabled on the network it will take you to the configuration page. Click on "Config...
  6. How do I install on Vista?
    Go to https://www.TRENDnet.com/asp/download_manager/list_subcategory.asp?SUBTYPE_ID=1061&SUBMIT=Go Click on the "Driver/Utility" option for download and save it to your desired location. Next right click on the folder and select to "extract all…" Now double click the unzipped fo...
  7. How do I use Windows to configure my wireless adapter?
    Make sure the Wireless zero configuration service is running. Click on Start then Run. Type in “services.msc”, without the quotes and hit enter. This will open the services window. Double click on the Wireless zero configuration service. Make sure the Startup type is se...
  8. Why am I getting low signal strength?
    There are a number of factors that can impact the range of wireless devices. 1) Keep the number of obstructions to a minimum. Each obstruction can reduce the range of a wireless device. Position the wireless devices in a manner that will minimize the amount of obstructions between them. 2) Bu...
  9. Why is the Wireless Networks tab missing under the properties of my wireless network connection?
    The Wireless Zero Configuration service is not running. Click on Start then Run. Type in “services.msc”, without the quotes and hit enter. This will open the services window. Double click on the Wireless zero configuration service. Make sure the Startup type is set to Automati...
  10. Why does my utility only have three tabs?
    The “Windows Wireless Zero Configuration Utility” is controlling the adapter. Click on Start then Run and type in “ncpa.cpl”, without the quotes and hit enter. This will open the Network Connections window. Right click on your wireless network connection and click o...
  11. What is Ad-Hoc Mode?
    Peer-to-peer wireless connection between computers when no router or access point is used.
  12. How do I connect to my wireless network?
    Open the utility by double clicking on the icon at the bottom right hand side of the screen. Click on the Network tab. High light your network and click connect. If you have encryption enabled on the network it will take you to the configuration tab. Enter your encryption values and click ...
  13. I cannot open the wireless configuration utility. What should I do?
    Go to your device manager (control panel system) to make sure the adapter is installed properly. If you see a networking device with a yellow question mark or exclamation point, you will need to reinstall the device and/or the drivers....
  14. Windows is unable to recognize my hardware. What should I do?
    Make sure your computer meets the minimum requirements as specified in Section 1 of this quick installation guide. Also, you must install the wireless configuration utility (as described in Section 2) BEFORE you physically install your network card. Lastly, you may consider moving the card to a diff...
  15. I completed all the steps in the quick installation guide, but my card isn't connecting to my access point. What should I do?
    You should first verify that the Network SSID matches your wireless router or access point's SID. If they already match, you should check your TCP/IP properties to ensure that Obtain an IP address automatically is selected. Refer to your Windows User's Manual if you are unable to locate your TCP/IP ...