Indoor / Outdoor 3 MP Full HD PoE Dome Day / Night Network Camera

TV-IP311PI   (Version v1.0R)

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  • 3 Megapixel resolution
  • Compact IP66 weather rated housing
  • Night vision up to 25 meters (82 ft.)
  • Save installation costs with Power over Ethernet (PoE)
  • Program motion detection recording and email alerts
  • Vandal resistant housing
  • Digital Wide Dynamic Range image balancing
  • ONVIF and IPv6 support

DISCONTINUED PRODUCT

The TV-IP311PI (Version v1.0R) has been discontinued. It has been replaced by the TV-IP311PI (Version v1.1R). For a list of discontinued products, click here.

Notes

Technical Bulletin - Foggy Dome (English)
Technical bulletin regarding IR dome cameras experiencing foggy, blurry or washed out images.
Filename: Technical_Bulletin-Foggy_Dome_English.pdf
Date: 12/9/2016
File Size: 1.06 MB
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Technical Bulletin - Foggy Dome (Français)
Bulletin technique à propos de caméras dômes avec images floues, brouillées ou délavée. 
Filename: Technical_Bulletin-Foggy_Dome_French.pdf
Date: 12/13/2016
File Size: 1.06 MB
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Technical Bulletin - Foggy Dome (Deutsch)
Technisches Merkblatt für IR-Kuppelkameras mit beschlagenen, verschwommenen oder verwaschenen Bildern
Filename: Technical_Bulletin-Foggy_Dome_German.pdf
Date: 12/13/2016
File Size: 1.06 MB
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Technical Bulletin - Foggy Dome (Português)
Boletim técnico referente às câmeras dome infravermelho com imagens embaçadas ou turvas.
Filename: Technical_Bulletin-Foggy_Dome_Portuguese.pdf
Date: 12/13/2016
File Size: 1.06 MB
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Technical Bulletin - Foggy Dome (Español)
Boletín técnico sobre problemas de imagen borrosa, con niebla o difuminada en cámaras de IR con domo. 
Filename: Technical_Bulletin-Foggy_Dome_Spanish.pdf
Date: 12/13/2016
File Size: 1.06 MB
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Technical Bulletin - Foggy Dome (Italiano)
Comunicato tecnico relativo alle telecamere a cupola IR sperimentando sulle immagini annebbiate, sfocate o sbiadite. 
Filename: Technical_Bulletin-Foggy_Dome_Italian.pdf
Date: 12/13/2016
File Size: 1.06 MB
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Utility

Camera Utility
Filename: Camera_Utility.zip
SHA-1 Checksum: 679B96BB0EF1F0763DC23D01D670C8FC4E943004
Date: 10/27/2017
File Size: 20.98 MB
Download

Drivers/Utility

MAC Plug-in

Web plug-in for MAC OS

Release Date: 07/2018
Release Note:
  • Updated latest Mac OS 10.12 support.


Filename: MAC_plugin.zip
SHA-1 Checksum: 52A5EC411C0FC29CF41C3557E08437EA83AE5B16
Date: 7/31/2018
File Size: 3.66 MB
Download

Firmware

Firmware
DO NOT upgrade firmware on any TRENDnet product using wireless connection.
Firmware upgrade over wireless connection may damage the product. Please perform firmware upgrade with "wired" network connection only

Incremental updates required.
Update Firmware in the following order: 5.1.7 to 5.1.8 to 5.3.3 to 5.3.4

Firmware Version: 5.3.4 Build 170802
Release Date: 8/2017
Notes:

  • Added locking solution after multiple attempts


Filename: FW_TV-IP310PI_311PI_312PI-5.3.4 (170802).zip
SHA-1 Checksum: 33DC231B8C95C8BF7414FD23D135E5C65FADB8E2
Date: 11/21/2017
File Size: 16.64 MB
Download
Firmware
DO NOT upgrade firmware on any TRENDnet product using wireless connection.
Firmware upgrade over wireless connection may damage the product. Please perform firmware upgrade with "wired" network connection only

Firmware Version: 5.3.3
Release Date: 3/2016
Notes:

  • Address Windows 10 viewing compatibility
  • Update security patch


Filename: FW_TV-IP310PI_311PI(5.3.3).zip
SHA-1 Checksum: 07A195DD5744BD4BCDFB7CFE5FA718FD33544E4D
Date: 11/21/2017
File Size: 16.69 MB
Download
Firmware
DO NOT upgrade firmware on any TRENDnet product using wireless connection.
Firmware upgrade over wireless connection may damage the product. Please perform firmware upgrade with "wired" network connection only

Firmware Version: 5.1.8 150311
Release Date: 8/2015
Notes:

  1. Web GUI updates
  2. Add E-Mail testing feature
  3. Change video sub stream default


Filename: FW_TV-IP311PI-5.1.8-150311.zip
SHA-1 Checksum: A9E8B7B0713FC6B547EF0F5EA8D82615DF079714
Date: 11/21/2017
File Size: 15.87 MB
Download
Firmware
DO NOT upgrade firmware on any TRENDnet product using wireless connection.
Firmware upgrade over wireless connection may damage the product. Please perform firmware upgrade with "wired" network connection only

Firmware Version: 5.1.7
Release Date: 7/2014
Notes:

  • Bug fixed for automatic configuration.


Filename: FW_TV-IP311PI-5.1.7.zip
SHA-1 Checksum: C7E15FE4D9AB32E9F0F68C82C8E41D69AEB0E8F0
Date: 11/21/2017
File Size: 15.57 MB
Download

Software

TRENDnetView Evo Advanced camera management software (64-bit)

Version 1.17.0

Product Information
Filename: TRENDnetView_EVO__x64_1.17.0.zip
SHA-1 Checksum: CCFBBCC1D40FB24B5CC471BC361ABD752374011A
Date: 9/11/2020
File Size: 504.20 MB
Download
TRENDnetView Evo Advanced camera management software (32-bit)

Version 1.17.0

Product Information
Filename: TRENDnetView_EVO__x86_1.17.0.zip
SHA-1 Checksum: E9C5C64BDAC9FAD036C246AA9902AD78BF527D6E
Date: 9/11/2020
File Size: 372.41 MB
Download

Datasheet

Data Sheets (English)
Filename: EN_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.39 MB
Download Email
Data Sheets (Français)
Filename: FR_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.40 MB
Download Email
Data Sheets (Deutsch)
Filename: GE_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.40 MB
Download Email
Data Sheets (Português)
Filename: PO_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.40 MB
Download Email
Data Sheets (Español)
Filename: SP_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.40 MB
Download Email
Data Sheets (Pусский)
Filename: RU_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.41 MB
Download Email
Data Sheets (Italiano)
Filename: IT_spec_TV-IP311PI(v1.0R).pdf
Date: 3/31/2017
File Size: 1.39 MB
Download Email

Quick Installation Guide

Quick Installation Guide (English)
Filename: EN_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.45 MB
Download
Quick Installation Guide (Français)
Filename: FR_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.47 MB
Download
Quick Installation Guide (Deutsch)
Filename: GE_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.42 MB
Download
Quick Installation Guide (Português)
Filename: PT_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.45 MB
Download
Quick Installation Guide (Español)
Filename: SP_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.41 MB
Download
Quick Installation Guide (Italiano)
Filename: ITA_Web_TV-IP311PI(V1.1R).pdf
Date: 5/15/2017
File Size: 1.42 MB
Download

User's Guide

User's Guide
Filename: UG_TV-IP311PI(v1.1R).pdf
Date: 8/9/2017
File Size: 4.70 MB
Download
User's Guide (TRENDnetVIEW Pro)
Filename: UG_TRENDnetVIEW_Pro.pdf
Date: 6/11/2014
File Size: 7.92 MB
Download
How Tos
Filename: how_to.zip
Date: 7/26/2017
File Size: 3.12 MB
Download

Product Images

JPEG Image
File Size: : 615.29 KB
Date: : 1/14/2015
Download
TIFF Image
File Size: : 17.73 MB
Date: : 1/14/2015
Download
ROHS compliant WEEE crossed-out bin symbol.
Why can’t the TV-IP310PI or TV-IP311PI use my NAS?
The TV-IP310PI and TV-IP311PI can only use a root folder to record to. It will not record directly to the root of the NAS or to a subdirectory. ...
Why can’t the TV-IP310PI or TV-IP311PI use my FTP server?
On the root of the FTP server, create a folder named TV-IP310PI or TV-IP311PI respectively and the cameras will be able to use the FTP server....
Why doesn’t the utility discover the TV-IP310PI or TV-IP311PI?
The utility only functions during the initial setup.  To use the utility again, perform a factory reset on the camera.  If the camera is connected to your network,  you should be able to find the camera in your router’s DHCP client list. ...
Lens
  • Focal length: 4 mm, F1.2
  • Focal depth: 20 cm +
  • Board lens
  • Sensor: 1/3” CMOS
  • Zoom: user-defined digital zoom window
Viewing Angle
  • Horizontal: 70°
  • Vertical: 52°
  • Diagonal: 89°
Pan/Tilt (Manually)
  • Pan: 356°
  • Tilt: 15 - 90°
Minimum Illumination
  • IR off: 0.05 lux
  • IR on: 0 lux
  • 25 meter IR illumination distance
  • Smart IR
Video Resolution
  • H.264: 2048 x 1536 up to 15 fps (1920 x 1080 up to 30 fps)
  • MJPEG: 704 x 480 up to 30 fps
Hardware Standards
  • IEEE 802.1x
  • IEEE 802.3
  • IEEE 802.3u
  • IEEE 802.3x
  • IEEE 802.3af
Device Interface
  • 10/100 Mbps PoE port
  • Power port (for not PoE installations)
  • LED indicator
  • Reset button
Network Protocol
  • IPv4, IPv6, UDP, TCP, ICMP, ONVIF v2.2
  • DHCP, NTP, DNS, DDNS, SMTP, FTP, SNMP (v1, v2c, v3)
  • NFS, SAMBA
  • HTTP, HTTPS
  • PPPoE
  • UPnP, RTSP, RTP, RTCP, SSL
Operating Temperature
  • -25 - 60°C (-13 - 140°F)
Operating Humidity
  • Max. 90% non-condensing
Certifications
  • CE
  • FCC
  • UL 60950
Compliance
  • REACH
  • RoHS
  • WEEE
Dimensions
  • 111 x 111 x 82 mm (4.4 x 4.4 x 3.2 in.)
  • Weather rating: IP66
Weight
  • 456 g (16.1 oz.)
Power
  • Input: PoE (802.3af)
  • Consumption: 5 Watts max.
Optional Power Supply (Sold separately)
  • Output: 12 V DC 1 A
  • 5.5 mm barrel connector
  • TRENDnet power adapter, model 12VDC1A, sold separately
Management Interface
  • Multi-language support: English, French, German, Russian, and Spanish
  • IP address filter
  • QoS traffic prioritization
  • Time, date, and text overlay
  • Image settings: brightness, contrast, saturation, hue, sharpness, smart IR, exposure time (1/3 – 1/100,000), scan rate, mirror, flip, D-WDR, back light compensation, white balance, digital noise reduction
  • D-WDR enhances video quality in high contrast daytime lighting
  • Digital Noise Reduction enhances night vision quality
  • Recording: to computer, NAS, CIFS/SAMBA share, or through software
  • Scheduled recording: continuous and motion detection
  • Motion detection fields: define custom motion detection areas, motion sensitivity, and dynamic motion analysis
  • Privacy masks: define custom privacy mask areas
  • Tamper proof function: email notification if the viewing field darkens suddenly
  • Video playback interface: playback recorded video from remote storage
  • Alert messages: storage full, storage error, and illegal login
  • Snapshot: real time snapshot, motion detection with schedule, tamper-proof with schedule
  • Supported dynamic DNS services: Dyn.com, NO-IP.com, HiDDNS, and IPServer
  • Management Setting: maximum 32 user accounts
  • Supports remote management
  • Compatibility: Internet Explorer® 9.0 or higher, Safari® 4.0 or higher
TRENDnetView Pro Software
  • Supports up to 32 TRENDnet cameras
  • Multiple language support
  • Set recording options (motion detection, schedule, event trigger)
  • Search and playback
  • Custom viewing modes and options
  • Compatibility: Windows® 10, 8.1, 8, 7, Vista, XP, Windows Server® 2003, 2008
TRENDnetVIEW App
  • Free Apple® and Android™ app
  • View your camera on your mobile device
  • Take snapshots
  • Zoom
Warranty
  • 3 year limited

PACKAGE CONTENTS
  • TV-IP311PI
  • CD-ROM (Utility Software & User's Guide)
  • Multi-Language Quick Installation Guide
  • Camera mounting hardware
  • (Optional Power Supply sold separately)

Compatible NVR: www.trendnet.com/info/tv-nvr104

All references to speed are for comparison purposes only. Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.