Upon awareness of a TRENDnet IP camera hack in 2012, TRENDnet immediately initiated every effort to respond to and resolve the hack. TRENDnet immediately released updated firmware which eliminated the published hack for related product models. Product shipments were stopped and corrective firmware updates were performed for all affected models. Substantive resources were dedicated towards the goal of bringing awareness of this hack to consumers.

For over 23 years, TRENDnet has built a reputation of offering network hardware solutions to consumers worldwide. TRENDnet has worked closely with the FTC throughout this process. The product hack and the subsequent FTC action was used as an opportunity to improve best practices which support augmented product security for existing and future products. Furthermore, a systematic security review process from an accredited third party entity helps maintain best practices into the future.

Customers with any questions related to this issue are invited to contact TRENDnet at: ipcam@trendnet.com

Sincerely,

TRENDnet Management

TRENDnet is a global provider of award-winning networking solutions for IT, surveillance, transportation, and power distribution, and for both home office users and businesses of all sizes. Building reliable networking solutions since 1990, TRENDnet enables users to share broadband access, multimedia content, and networked peripherals for true anywhere connectivity. TRENDnet's diverse product portfolio includes multi-gigabit, industrial, PoE, network switches, fiber, wireless, IP cameras, NVRs, power distribution, KVM, patch panels, Powerline, USB, and more. Learn more about TRENDnet by visiting www.trendnet.com.