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What should I check if my keyboard, video or mouse doesn’t work?
FAQ ID: 5047 Product: TK-407K (V2)Updated:9/26/2025 9:35:13 AM
If you have any third party hardware between the KVM and your console devices or the computers, please remove them to rule out any interoperability issues. This would include any type of interface converter, hubs, extension cables or docking stations. If you are using third party cables please use the KVM cables that were included with the KVM.
Related FAQs:
- Can I turn off the ‘beep’ when switching from one computer to another?
- How do I get my mouse to respond after switching from one computer to another?
- Can I switch channels on the KVM with hotkeys?
- If your mouse is not responding, not detected or there is a mouse error check the following:
- What is the maximum cable length for my KVM?
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