skip to main content
TRENDnet Launches Unlimited, Toll Free 24/7 Technical Support
TRENDnet (3/24/2006)

Torrance, CA – March 24, 2006–TRENDnet, a best-in-class networking manufacturer of wired and wireless networking solutions announced as of today the company is providing unlimited, toll-free post-sale technical support for all customers calling from any of the 48 contiguous states and Canada in both English and Spanish.

The move is intended to increase the level of support and customer satisfaction for TRENDnet customers by ensuring they have a successful set-up experience out-of-the-box. In particular, the popularity of wireless networking and TRENDnet’s growth in U.S. and Canadian retail channels has attracted a large number of buyers who are new to networking technology. By offering assistance 24 hours a day, after normal business hours, customers can have any of their questions answered any time of day, 365 days a year. Support will be provided via email, phone and helpdesk requests.

“Our continued growth in the retail market has clearly exposed a need to provide 24/7 technical support,” said Sonny Su, Director of Technology. “Our initial focus will be on offering support for the North American market, but over the coming months we will expand support to our other leading markets around the world as well.”

The new toll-free technical support number, 866-845-3673, went live on March 16, 2006 at 6:00AM and is currently available for all customers in the regions supported.

TRENDnet intends to offer Toll-Free technical support for select European countries beginning June 1, 2006 and by May 1, 2006 a worldwide, 24/7 access number with language support for both Spanish and English is scheduled to go live as well.



Über TRENDnet, Inc.

TRENDnet ist ein weltweiter Anbieter von preisgekrönten IT-, Überwachungs-, Transport- und Stromverteilerlösungen sowohl für Privatanwender als auch für Unternehmen jeder Größe. TRENDnet entwickelt seit 1990 zuverlässige Netzwerklösungen und ermöglicht Anwendern die gemeinsame Nutzung von Breitbandzugängen, Multimedia-Inhalten und vernetzten Peripheriegeräten für echte Konnektivität an jedem Ort. Das vielfältige Produktportfolio von TRENDnet umfasst Multi-Gigabit-, industrielle, PoE-, Netzwerk-Switches, Glasfaser, Wireless, IP-Kameras, NVRs, Stromverteilung, KVM, Patch-Panels, Powerline, USB und mehr. Um mehr über TRENDnet zu erfahren, besuchen Sie bitte www.trendnet.com.

Kontaktinformationen:
TRENDnet
20675 Manhattan Place
Torrance, CA 90501
USA
Pressekontakt
(310) 961-5500
Emily Chae, PR@trendnet.com

Vertriebsabteilung
(888) 326-6061
sales@trendnet.com