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Most Popular FAQs

PoE

  1. Why can I only get internet on one device with this switch?
    Product: TPE-TG262
  2. What is a PoE budget and how much does this switch have?
    Product: TPE-TG182
  3. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 2.5 Gbps?
    Product: TPE-TG350
  4. Does the TPE-TG380 support jumbo frames?
    Product: TPE-TG380
  5. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 2.5 Gbps?
    Product: TPE-3102WS
  6. Where would I find more detailed information on this splitter or injector?
    Product: TPE-114GI (V1)
  7. How do I configure the TPE-TG380?
    Product: TPE-TG380
  8. Which category of Ethernet cable should I use for 2.5GBASE-T performance?
    Product: TPE-3102WS
  9. Why can I only get internet on one device with this switch?
    Product: TPE-TG350

Industrial

  1. Why can I only get internet on one device with this switch.
    Product: TI-PGLC50 (v1.0R)
  2. How do I reset the switch to factory default settings?
    Product: TI-BG62i
  3. What power input voltages are supported?
    Product: TI-PG103i (V1)
  4. How do I login to this switch and configure it?
    Product: TI-PGLC50 (v1.0R)
  5. Can I use a 12 VDC power supply?
    Product: TI-PG62B (V2)
  6. What is a PoE budget and how much does this switch have?
    Product: TI-PG102i (v1.4R)
  7. What makes this a hardened or industrial product?
    Product: TI-PG103i (V1)
  8. What power supply is required for this product?
    Product: TI-PE50 (V2)

Switch

  1. Why can only one computer connected to the TEG-S25 go online?
    Product: TEG-S25
  2. Is there an uplink port on the TI-GLC80?
    Product: TI-GLC80 (v1.0R)
  3. How do I configure the TEG-S51?
    Product: TEG-S51
  4. Does the TEG-S708 support jumbo frames?
    Product: TEG-S708
  5. Does the TEG-S80g support jumbo frames?
    Product: TEG-S80g (v5.0R)
  6. How do I configure the TEG-S25?
    Product: TEG-S25
  7. Where would I find management login information for this switch?
    Product: TPE-1020SB (v1.0R)
  8. What PoE standards are supported and should I be concerned about voltage?
    Product: TPE-7124SBF (v1.0R)
  9. Why can I only get internet on one device with this switch?
    Product: TEG-S50284 (v1.0R)
  10. Why Windows is showing that my computer’s network connection is 1.0 Gbps instead of 2.5Gbps?
    Product: TEG-3182WS (v1.0R)