Troubleshooting
Please reference the items below if you continue to experience difficulty with installing and using your Powerline adapters. Power-cycle the Powerline adapters by disconnecting them from their power outlets for 20 seconds and then reconnect them. If the Powerline (PL) LED is red, try pluggin...
 
What do the LEDís on the TPL-4052E indicate?
 
How many TPL-4052E adapters can I use in a single network?
We do not recommend any more than 8 total TPL-4052E adapters on a single network.
 
How do I change my default encryption key using the Powerline Utility?
Plug in your TPL-4052E adapters then connect your computer in to one of the devices. Open the utility and click PLC Network > Device Setup and change Private Network Name.† Once you have changed the Private Network Name click Set Local Device. Repeat for additional adapters. ...
 
How do I Sync my TPL-4052E units together?
Plug in your TPL-4052E adapters and reset them by pressing and holding in the Sync button for 15 seconds. After you have reset the adapters, press and hold in one of the Sync buttons for 2 seconds.† Within 2 minutes, press and hold in remote unitís Sync button for 2 seconds to pair them. To a...
 
How do I reset the TPL-4052E?
Reset the TPL-4052E Push and hold the reset/sync button for 20 seconds, then release. ...
 
Iím not getting a connection through the TPL-4052E units. What should I do?
Ensure you do not have the TPL-4052E units connected to a surge protector. The units have their own surge protection. Reset the units and ensure they are configured with the same Network ID or use the sync button to connect them. It is not recommended to use this product on electrical systems th...