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I’m not getting a connection through the TPL-401E. What should I do?
FAQ ID: 2231 Product: TPL-401EUpdated:12/29/2010 3:35:12 PM
Ensure you do not have the TPL-401E units connected to surge protectors or to any outlet with appliances. Please also ensure the units are connected to outlets within the same circuit breaker box. Reset the units and ensure they are configured with the same Network ID or use the sync button to connect them together.

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