I cannot find my USB device connected to the print server. What should I do?

  1. Make sure that all drivers and software that is provided with your USB device is installed on your computer. Please note these drivers and software packages are required to be installed on computers that will be using the printer behind the print server.
  2. Verify that the USB device is properly working and connect it directly to your computer.
  3. Power cycle the printer and print server. Close and re-open the utility.
FAQ ID: 2711
Created: 3/29/2012
Modified: 3/29/2012
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