I am unable to connect to MSN Messenger and browse to MSN.com. However, I can access all other web sites.

Step 1 The TEW-432BRP is connected behind a modem Router or another Router. To verify this, log onto the Router by entering its IP address into a browser. The default IP address is http://192.168.10.1. The default username is admin with a password of admin. They are case sensitive.

Step 2 Click Status then click Device. Under the WAN section, check the IP. If the WAN IP is 192.168.x.x (e.g. 192.168.1.91), continue with the steps below.

Step 3 Click on “Main” on the left hand side then click on “LAN&DHCP Server”.

Step 4 Change the IP address to be in the same subnet as your network. Then copy it down.

Step 5 Click on “Disable” on the “DHCP Server”. Then click on “Apply”

Step 6 Connect one of the LAN ports into your modem/Router or Router. DO NOT connect to the WAN port of the TEW-432BRP.

FAQ ID: 1443
Created: 1/21/2008
Modified: 1/21/2008
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