Why can't I seem to get the plug-in installed using Google Chrome?
Answer: The browser needs to be shut down to install the plug-in and may still be running in the back ground. Right click on the Chrome icon located in your system tray and uncheck Let Google Chrome run in the background. When you shut down Chrome is should finish the install. Alternately you can ...
 
Why am I only seeing a black and white image?
Answer: The camera by default has an automatic Day/Night detection system. The camera will operate in color while in Day mode and black and white while in Night mode. If the lighting environment is not sufficient to activate day mode please log into the camera using a web browser and change the...