Troubleshooting
Please reference the items below if you continue to experience difficulty with installing and using your Powerline adapters. Power-cycle the Powerline adapters by disconnecting them from their power outlets for 15 seconds and then reconnect them.† If the Powerline (PL) LED is red, try p...
 
How many TPL-306E/TPL-306E2K adapters can I use in a single network?
We do not recommend any more than 6 total TPL-306E/TPL-306E2K adapters on a single network.
 
What do the LEDís on the TPL-306E/TPL-306E2K indicate?
LED Color Sequence Definition PWR (Power) Green Solid Device powered on N/A Off Device powered off PL (Powerline) Green Solid Powerline connected (Connection quality is Best) Blinking Syncing or Powerline data transmitting/receiv...
 
How do I reset the TPL-306E/TPL-306E2K?
Reset the TPL-306E/TPL-306E2K by pressing and holding in the reset button for 1 second. The default network ID is HomePlugAV. ...
 
Iím not getting a connection through the TPL-306E/TPL-306E2K. What should I do?
Ensure you do not have the TPL-306E/TPL-306E2K units connected to surge protectors or to any outlet with appliances.†† Please also ensure the units are connected to outlets within the same circuit breaker box. †Reset the units and ensure they are configured with the same Network ID or use the syn...