| TRENDnet KnowledgeBase |
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| TRENDnet Helpdesk |
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| Download Center |
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| Rebate Status |
Click here to check your mail-in-rebate status now Or contact us at: 1-866-520-2348
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| Support Policy and Disclaimer |
The information provided in all TRENDnet publication is provided "as is" without warranty of any kind. TRENDnet disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall TRENDnet or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if TRENDnet or its supplies have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.
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| Product Warranty Policy |
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| TRENDnet VortexIP Software Support |
Please call (310) 961-5500 and press 4
Support hours: weekdays from 8:00AM to 5:00PM Pacific Standard Time
Or Email vortexsupport@trendnet.com
( For Technical Support concerning other TRENDnet products please use TRENDnet Online Helpdesk )
RMA procedures for USB license key - TRENDnet offers customers to return the physically damaged key within 5 years with the replacement fee of $30 USD + shipping and handling fee depends on the destination.
- TRENDnet offers customers to return the data corrupted key within 2 years Free with shipping and handling fee depends on the destination.
- TRENDnet offers customers to return the data corrupted key after 2 years and up to 5 years with the replacement fee of $30 USD + shipping and handling fee depends on the destination.
- TRENDnet does not offer warranty after 5 years from the invoice issued date
- Vortex will take over the warranty support after 5 years from the invoice issued date by TRENDnet
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| Technical Support Numbers and Hours |
| US and Canada | | Toll Free Telephone: | 1(866) 845-3673 | | Hours: | English - 24/7
Français – 5am –2pm Heure Normale de l'Est. | | TRENDnet Online Helpdesk | | | Puerto Rico | | Telephone: | +44 203 318 1528 (International call charge may apply) | | Hours: | English - 24/7
Français/Deutsch – 11am -8pm
Monday – Friday, Central European Time | | TRENDnet Online Helpdesk | | | Worldwide | | Telephone: | +44 203 318 1528 (International call charge may apply) | | Hours: | English - 24/7
Français/Deutsch – 11am -8pm
Monday – Friday, Central European Time | | TRENDnet Online Helpdesk | | Europe
| | Toll Free Telephone | | | France: | 0800 913 070 | | Germany: | 0800 186 2110 | | Switzerland: | 0800 562 995 | | United Kingdom: | 0800 404 9295 | | | | | Hours: | English - 24/7
Français/Deutsch – 11am -8pm
Monday – Friday, Central European Time | | TRENDnet Online Helpdesk | | | United Kingdom | | Telephone: | 203 318 1528 | | Hours: | English - 24/7
Français/Deutsch – 11am -8pm
Monday – Friday, Central European Time | | TRENDnet Online Helpdesk | | | Russian Federation | | Toll Free Telephone: | 8-800-555-04-10 | | Moscow Telephone: | +7-495-737-04-10 | | Hours: | 10am-7pm
Monday - Friday. Except Holidays | | E-mail: | support@trendnet.ru | | | Eesti | | |
United Kingdom [
