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Privacy Policy

TRENDnet values our customers’ trust and is committed to the responsible management, use and protection of personal information. When you visit www.trendnet.com and share personal information, you can be assured that we are committed to your personal privacy. The following is TRENDnet's Privacy Policy. We encourage you to read this Policy carefully before providing any personal information on our Website. Should you have any questions or concerns regarding this policy, please contact us at webmaster@trendnet.com.

Requested Personal Information
TRENDnet collects personal information to support normal business operations and to improve your experience while visiting trendnet.com. Providing information including, but not limited to, your name, e-mail address, phone number, address, type of business, and customer preference is optional.

For example, we request information from you when you:

  1. Register for a Partner Program
  2. Register products for warranty
  3. Provide feedback
  4. Subscribe to a newsletter or a mailing list
  5. Participate in promotional offers
  6. Product services

TRENDnet does not intend, nor design our Website, to collect personal information from children under the age of 13. If we learn that we have obtained such information, it will be deleted.

You may make corrections and updates to your personal information by contacting webmaster@trendnet.com.

Your Right to Decline Communications
TRENDnet provides users with the ability to choose whether to receive communications from us or our partners. Only TRENDnet (or agents working on behalf of TRENDnet and under confidentiality agreements) will send you information on our various products and services. TRENDnet provides users with the ability to choose whether to receive such mailings, when you provide your personal information. You may also opt-out of receiving further marketing communications by sending an email to webmaster@trendnet.com.

Personal Information Disclosure
TRENDnet will not disclose your personal information to any outside organization without your consent. Your information may be shared with agents or contractors of TRENDnet for the purpose of performing services for TRENDnet. TRENDnet will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and the applicable laws.

TRENDnet follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once it is received. However, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the secrecy of your passwords or any account information. While we strive to protect your personal information, TRENDnet will follow our information security policy to reduce the risks, and you also do so at your own risks.

Cookies and Tracking Technologies
“Cookies” are text files created by websites and stored on your hard drive. The purpose of cookies is to identify user preferences and thereby provide an easier, more personal Website experience. When using a public computer, most browsers will allow you to delete cookies after use.

Third Party Websites
Agents or contractors of TRENDnet who have access to personal information are required to keep the information confidential and use it only to carry out TRENDnet business. Please be aware that other Websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to trendnet.com are not covered by this privacy statement.

TRENDnet is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

California Privacy Rights
In accordance to California Civil Code Section 1798.83, residents from the State of California who have provided personal information to TRENDnet are entitled to request information about whether their personal details have been disclosed to any third parties for the third parties’ direct marketing purposes. Upon receipt of a request by a California customer, TRENDnet will provide any such disclosure details from the preceding year. If you would like to make such a request, please send an email to webmaster@trendnet.com.

Changes to This Privacy Policy
TRENDnet may periodically amend our Privacy Policy; amendments made shall supersede any earlier version. By using this Website, you agree to TRENDnet’s Privacy Policy.

Contact TRENDnet
TRENDnet is the sole operator of the www.trendnet.com Website. If you would like to contact us for any reason regarding our Privacy Policy, please write or email us at the following address:

Privacy Policy
20675 Manhattan Place
Torrance, CA, USA 90501

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Consent to Provide Personal Data

This consent letter (this “Consent”) sets forth how TRENDnet will process the personal data collected hereunder.

By visiting and using TRENDnet’s website, you confirm that you have received, understand, and agree to the terms of this Consent and its amendments. If you are under the age of 13, you cannot use the service until your legal guardian has reviewed, understands, and agrees to the terms of this Consent and its amendments. Nevertheless, you will be deemed to have obtained your legal guardian’s consent and agreed to comply with the following terms if you have used the service.

  1. Collection, Updating, and Custody of Personal Data

    • TRENDnet will collect, process, and use your personal data in accordance with the GDPR and other relevant laws and regulations as well as TRENDnet’s Privacy Policy.
    • Please provide your correct, updated, and complete personal data in the application.
    • Your personal data that TRENDnet collects during the course of business includes your name, contact information (e-mail address), and others (subject to change as needed).
    • To ensure the correctness, accuracy, and completeness of your personal data, please report to TRENDnet any changes in your personal data.
    • Your rights and/or interests may be jeopardized if you provide TRENDnet with false, untrue, outdated, partial, or misleading personal data.
    • You may exercise the following rights in regards to your personal data in accordance with the GDPR regulation.
  2. If you would like to exercise the foregoing rights, please refer to TRENDnet’s Privacy Policy to find out TRENDnet’s liaison in charge of personal data protection and contact methods. TRENDnet will not compensate any loss or damage you may sustain from the exercise of such rights. TRENDnet may refuse your request(s) in order not to affect the lawfulness of processing such personal data.

  3. Purposes of Collecting Personal Data

    • TRENDnet will collect your personal data in order to process some specific application (subject to change as needed).
    • TRENDnet will seek your prior consent if and when your personal data is to be used for any purpose other than that for which TRENDnet collected your personal data. You may refuse to provide your personal data, but you may lose your rights and/or interests accordingly.
    • TRENDnet may use your personal data for a period for 5 years commencing from now on the date of submitting your application (subject to change as needed).

  4. Protection of Personal Data

    Your personal data is protected by and under TRENDnet’s Privacy Policy. Please review the Privacy Policy for its full text. If TRENDnet violates the GDPR or if your personal data is stolen, divulged, modified, or damaged owing to any natural disasters, extraordinary event, or circumstance beyond its control, TRENDnet will notify you by telephone, mail, e-mail, or post the notification on its website, whichever TRENDnet deems appropriate after conducting necessary investigations.

  5. Effect of Consent

    • visiting and using TRENDnet’s website, you confirm that you have reviewed, understand, and agree to all the terms of this Consent.
    • TRENDnet reserves the right to amend this Consent at any time. TRENDnet will post the amendments on its website and will not send a separate notification to you. Do not keep using the service if you object to the amendments. If you continue using the service, you will be deemed to have agreed to be bound by the amendments.
    • Unless otherwise explicitly provided in this Consent, no suggestion or information that you may obtain in connection with this Consent, whether in writing or orally, shall constitute a commitment in addition to this Consent.
  6. Governing Law and Jurisdiction

    This Consent shall be construed and interpreted in accordance with the regulation of GDPR. Any dispute arising from this Consent shall be governed by GDPR and heard by national authority.