Help - PPPoE Connection

Help Index

Internet
Physical Address The hardware address of this device, as seen by remote devices. (This is different to the hardware address seen by devices on the local LAN.)
IP Address The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
Network Mask The Network Mask associated with the IP Address above.
PPPoE Link Status This indicates whether or not the connection is currently established.
  • If the connection does not exist, the Connect button can be used to establish a connection.
  • If the connection currently exists, the Disconnect button can be used to break the connection.
  • Normally, it is not necessary to use the Connect and Disconnect buttons unless the setting "Connect automatically, as required" is disabled.
Connection
Log
  • The Connection Log shows status messages relating to the existing connection.
  • The most common messages are listed in the table below.
  • The Clear Log button will restart the Log, while the Refresh buton will update the messages shown on screen.

Buttons
Connect If not connected, establish a connection to your ISP.
Disconnect If connected to your ISP, hang up the connection.
Clear Log Delete all data currently in the Log. This will make it easier to read new messages.
Refresh Update the data on screen.


Log Messages
Message Description
Connect on Demand Connection attempt has been triggered by the "Connect on Demand" setting.
Manual connection Connection attempt started by the "Connect" button.
Reset physical connection Preparing line for connection attempt.
Connecting to remote server Attempting to connect to the the ISP's server.
Remote Server located ISP's Server has responded to connection attempt.
Start PPP Attempting to login to ISP's Server and establish a PPP connection.
PPP up successfully Able to login to ISP's Server and establish a PPP connection.
Idle time-out reached The connection has been idle for the time period specified in the "Idle Time-out" field. The connection will now be terminated.
Disconnecting The current connection is being terminated, due to either the "Idle Time-out" above, or "Disconnect" button being clicked.
Error: Remote Server not found ISP's Server did not respond. This could be a Server problem, or a problem with the link to the Server.
Error: PPP Connection failed Unable to establish a PPP connection with the ISP's Server. This could be a login problem (name or password) or a Server problem.
Error: Connection to Server lost The existing connection has been lost. This could be caused by a power failure, link failure, or Server failure.
Error: Invalid or unknown
packet type
The data received from the ISP's Server could not be processed. This could be caused by data corruption (from a bad link), or the Server using a protocol which is not supported by this device.