Company Info
Online Privacy Policy
 Privacy and Data Security

At TRENDnet, we value our customers' trust and are commited to the responsible management, use and protection of personal information. That's why, when you visit trendnet.com, we help you maintain control over your personal data on the Internet. The following is TRENDnet's Privacy Policy and Practices, describing the company's policy on disclosure of its customers' personal information.

TRENDnet only asks for specific types of personal information
We collect personal information to support our normal business operations to improve the experiences of our customers while visiting trendnet.com. In a few areas on our website we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:
  1. Register for our Reseller Program.
  2. Register a product for Product Warranty.
  3. Provide feedback on our Feedback form.
  4. Subscribe to a newsletter or a mailing list.
  5. Participate in promotional offers.

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

TRENDnet only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with TRENDnet. Among other things, we want to help you quickly find information on trendnet.com and alert you to product upgrades, special offers, updated information and other new products and services from TRENDnet. Agents or contractors of TRENDnet who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for TRENDnet. TRENDnet may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

You can opt-out of receiving further marketing from TRENDnet at any time
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only TRENDnet (or agents working on behalf of TRENDnet and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from TRENDnet by sending an email to webmaster@trendnet.com

TRENDnet will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) will not be sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of TRENDnet for the purpose of performing services for TRENDnet.

TRENDnet wants to help you keep your personal information accurate
You can request the individual information that TRENDnet has collected about you via the Internet at webmaster@trendnet.com. You can have factual inaccuracies in this information corrected by contacting webmaster@trendnet.com.

Third-Party Sites
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to trendnet.com are not covered by this privacy statement.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, TRENDnet cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Contact TRENDnet
TRENDnet is the sole operator of the TRENDnet website. If you would like to contact us for any reason regarding our online privacy practices, please write or email us at the following address:

Jonathan Yip
TRENDnet
20675 Manhattan Place
Torrance, CA 90501
webmaster@trendnet.com

 


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